Contact

Hi,

I'm Josephine, the founder of Brown and Ginger 😀

I love to hear from B+G customers old and new, whether it's to show how you're using the products in your home or if you need a bit of help deciding what to order - whatever your query please get in touch, I'll be more than happy to help!

I've compiled a list of FAQs relating to ordering, shipping, delivery and returns and you may find your answer there. 

You can contact me directly here: support@brownandginger.com

I'll get back to you within one working day.

My standard office opening hours: 

• Monday - Thursday 8am - 4pm
• Friday 8am - 12pm

When I take holiday days I do not check my emails to ensure I get a proper break and I will always advise if I'm away in the top bar of the website as well as within the blog. The delivery dates showing on the item pages take holiday days into account too so you can still happily order whilst I'm away and they'll be dispatched with love once I'm back 😅

Further Information:

• Warehouse / Office Address:
  • Brown and Ginger Limited
  • Unit 16F Malehurst Industrial Estate
  • Shrewsbury
  • SY5 0EQ
  • United Kingdom
• VAT number: GB305593113
• Company Number: 10684403 - registered in England & Wales

Proudly established in 2017 and rated Excellent on TrustPilot.

Thanks for supporting me and my little business, your custom really does mean the world to me!

Josephine xx

PS: I'm a chatty Cathy, not having a phone number is a very conscious choice to ensure I have enough time in the day to get orders packed up and answer customer queries but, if you're keen to chat to me rather than email, please just drop me an email letting me know what you'd like to chat about and we can schedule in a mutually convenient time.