Contact

We love to hear from our customers, whether it's to show us how you're using our products in your home or if you need a bit of help deciding what to order, whatever your query please get in touch and let us help.

Lots of the questions can be answered via the FAQs, why not check them out first? You may get an instant answer to your question. But if you'd rather contact us directly then please use one of the methods below:

By Email

For general queries or international shipping quotes please drop us an email to: sales@brownandginger.com

For returns, cancellations or damages please email: support@brownandginger.com

Please quote your order number if applicable which can be found on your confirmation email or on the invoice sent with your order.

We aim to reply same working day but please allow up to two working days during busy periods such as the run up to Christmas.

By Phone

If you'd like to speak to us via phone, please send us an email to support@brownandginger.com with your phone number, the best time to contact you and a quick note about your enquiry and we'll give you a call back.

By Post

Prefer snail mail? You can write to us at:

Brown and Ginger
16F Malehurst Industrial Estate
Shrewsbury
Shropshire
SY5 0EQ